Question 1

How much does car key replacement cost in Dubai?

Accepted Answer

Car key replacement costs AED 150–1,500 depending on vehicle make, model, and key type. Standard transponder keys start at AED 150. Smart keys for Toyota and Nissan cost AED 350–700. BMW, Mercedes, and Audi smart keys cost AED 700–1,500. We provide a firm price before starting any work.

Question 2

Do you charge extra for emergencies, nights, or weekends?

Accepted Answer

No. Our pricing is fixed regardless of time of day, day of week, or whether it is a public holiday. The price you are quoted at 3am on a Friday is the same as any other time.

Question 3

Is there a callout fee?

Accepted Answer

No. There is no callout fee, travel fee, or minimum charge on top of the service price. The quoted price is the total price.

Question 4

Do you offer a warranty?

Accepted Answer

Yes. All replacement keys come with a 6-month warranty covering programming and mechanical defects. If your key fails within this period for a covered reason, we replace it at no charge.

Question 5

Can you make a car key without the original?

Accepted Answer

Yes. Our technicians can make a new key without any original using professional locksmith equipment. We decode the vehicle's lock or ECU and programme a new key from scratch. This takes 30–60 minutes.

Question 6

How long does car key replacement take?

Accepted Answer

On-site replacement typically takes 20–45 minutes once the technician arrives. Smart keys and proximity keys take 30–60 minutes. In all-keys-lost situations requiring EEPROM access, it can take up to 90 minutes.

Question 7

Can you duplicate transponder keys?

Accepted Answer

Most transponder keys can be duplicated. Fixed-code chips (ID11, ID13, ID33) can be cloned directly. Rolling-code chips (ID40, ID44, ID46, ID48) can be cloned with the right equipment. Encrypted chips may require OBD programming instead. Contact us with your vehicle details to confirm.

Question 8

Can you unlock my car without damaging it?

Accepted Answer

Yes. We use professional non-destructive entry techniques designed specifically for automotive lockout situations. Your door, frame, glass, and lock are not damaged. We guarantee zero damage.

Question 9

Which car brands do you service?

Accepted Answer

We service all brands available in the UAE market including Toyota, Nissan, Honda, Mitsubishi, BMW, Mercedes-Benz, Audi, Lexus, Land Rover, Jeep, Ford, Chevrolet, GMC, Hyundai, Kia, Infiniti, and more. Our Autel IM608 Pro covers virtually all makes.

Question 10

How quickly can you reach me in Dubai?

Accepted Answer

We aim to reach any Dubai location within 20–30 minutes. Central areas (Downtown, Business Bay, Marina, JBR, DIFC, Jumeirah) are typically under 20 minutes. Outer areas (International City, DIP, Discovery Gardens) may take 35–45 minutes.

Question 11

Do you cover all of Dubai?

Accepted Answer

Yes. We cover all 21 Dubai areas from Deira and Bur Dubai in the east to Discovery Gardens and DIP in the west. We service residential towers, villa communities, hotel parking, and all areas of the city.

Question 12

Can you come to a building basement or underground parking?

Accepted Answer

Yes. We regularly service vehicles in underground parking throughout Dubai. We coordinate with building security for access. Most buildings allow licensed locksmith vehicles with owner authorisation.

Question 13

Do you need proof of ownership?

Accepted Answer

Yes. We require proof of ownership before opening any vehicle or producing any key. You need your Emirates ID or passport and your vehicle Mulkiya (registration card). Both must match the vehicle.

Question 14

What happens to my lost keys when you make a new one?

Accepted Answer

For lost key services, we deactivate the lost keys from your vehicle's immobilizer at the time of programming the new key. Your old keys will no longer start the vehicle, protecting your security.

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